Robson and Prescott Veterinary Surgeons

Tel: 01670 512275 Telephone

Tel: 01670 512275 Including Emergencies

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Each year 1 in 3 pets is injured or becomes ill* and needs urgent veterinary treatment. Insurance can help you cover the cost of these unexpected bills leaving you free to concentrate on helping an important member of your family recover.
Robson & Prescott recommend having your pet insured and are accredited as an Appointed Representative of Vetsure Pet Insurance ®. Through working relationships with the veterinary profession Vetsure aims to offer the best value for money premiums and access to the highest standards of treatment through their network of trusted practices.
We promote Vetsure Pet Insurance® because...

Vetsure make it simple: We are part of the trusted Vetsure network. This means that Vetsure are happy for us to settle the bill directly with them when you make an eligible claim. After treatment you simply pay us the policy excess.

Vetsure for tailored cover: Pick and choose from a range of benefits and benefit levels to suit your budget. To further adjust your monthly premium, you can choose from a range of excess levels (£69, £109 or £149).
Vetsure cover for life: If your pet develops an ongoing condition like arthritis or diabetes, the vet treatment benefits offered will recharge every year for each condition**. Vetsure also only charge the excess once per unrelated condition – many insurers charge the excess every year – which can soon make costs add up.
For more information about Vetsure Pet Insurance - or to obtain a quote - visit the Vetsure website or call 0800 050 20 22.
Alternatively, ask a clinic staff member to arrange a call from the Vetsure team at your convenience!

*source: Datamonitor - UK Pet Insurance 2008.
**provided your premiums are kept up to date and your policy remains in place.

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Travelling Pets

Since January 2012 travelling within the EU countries with your pet, for example on holiday, has become a relatively straightforward procedure. Travel regulations for dogs, cats and ferrets within the EU have now been harmonised, this includes travel to and from the Republic of Ireland.

  • All dogs, cats and ferrets must be microchipped before any procedures can be carried out to prepare your pet for travel. This provides a means of identification. We recommend that the microchip is regularly checked and especially prior to any period of travel.
  • Once the microchip has been fitted your pet must be vaccinated against rabies. This can be done at the same appointment as the microchip. This normally only requires a single rabies vaccination. Rabies boosters must be kept up to date (every 3 years) and they are date sensitive. The waiting period for entry into EU Member States is 3 weeks from the first rabies vaccination. A waiting period is not required for subsequent travel so long as rabies boosters are kept up to date. A Pet Passport is then issued.
  • Before re-entering the UK all dogs must have a tapeworm treatment administered by a vet not less than 24hrs and not more than 120hrs (1-5 days) before their scheduled arrival into the UK.
  • There is now no mandatory requirement for tick treatment but we would advise that you contact the surgery prior to travel to discuss tick control while on holiday to protect your pet against tick-bourne diseases.
  • Travel must only be with an approved transport company on an authorised route.
  • The above is a brief summary of the travel requirements for pets holidaying within the EU.


Dogs, cats and ferrets travelling to countries outside the EU or wishing to enter the UK from such countries are subject to differing requirements, most of which will require blood testing to check for an adequate response to rabies vaccination. You should contact the appropriate authorities from the country involved for full details.

Further detailed information regarding the Pet Travel Scheme can be found at:

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Microchipping will become compulsory for all dogs from April 2016 - failure to do so may result in criminal prosecution and a fine of up to £500!

If your dog is still needs a chip then give us a call to book their microchipping appointment at any of our surgeries 01670 512275

We also microchip cats, rabbits and some exotic animals. Please give us a call to find out more.

Having your pet microchipped gives you the best chance of being reunited with them should you lose them.

We use high quality Tracer ® microchips which are registered on the Petlog database. The microchip is the size of a small grain of rice and is usually inserted into the scruff of your pets neck, in a very quick and simple process.

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When your pet is old or sick, you're faced with a heartbreaking decision: Is it time for euthanasia?

It's almost never an easy decision to put your pet down. You may worry it's too soon. That it's too late. That it's not right. Yet it's a decision most of us eventually face. Unless some tragedy befalls your pet, you are probably going to have to make this choice.

We all hope our pet will pass painlessly in their sleep, but that rarely happens. And while it may feel like the right thing to let nature take its course, a natural death is rarely kind if it means prolonged pain.

But how do you know if your pet is suffering, and how do you know the right time?

Ask a Vet

Before you think about putting your pet to sleep, you need the advice of a vet who knows you and your pet well. Share your thoughts and fears with your vet, and get their input.

Explore your pet's treatment options and the pros and cons of each option. The goal of any medical care is ultimately to give our pets the best chance of a good quality of life.

Be honest with yourself. Would you want this operation or therapy, and what about the additional or prolonged pain it might bring?

Ask Yourself

No one knows your pet like you do. You've been there for the years of love, play, and affection.

So think of three or four things your pet really enjoys, such as fetching a ball, playing with a certain toy, or just being with you. Can they still do and enjoy these things?

Then ask: Does your pet still have an appetite? Can they maintain bladder and bowel functions easily? Are they interested in doing the things they normally do?

When there are no effective treatment options, when their bodies are failing or they’re in pain, and when most of your pet's joys are compromised, it's probably time to consider humane euthanasia. Just because your pet is alive, it does not mean that they are living.

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Fireworks and Thunderstorms

Many people find fireworks and thunderstorms exciting but unfortunately most animals find them very scary! We most commonly see problems in cats and dogs.

Signs that could indicate your pet is worried about fireworks


  • Acting withdrawn
  • Hiding away
  • Less interaction with you
  • Scratching
  • Spraying in the home
  • Change in appetite
  • Excessive grooming


  • Excessive panting
  • Ears back
  • Drooling
  • Shaking
  • Hiding away
  • Barking excfessively
  • Messing in the house

What can you do to help?


  • Plug in a Feliway® diffuser 4-6 weeks before a firework event - find out more here
  • Keep your cat indoors after dark
  • Ensure all windows and doors are shut. Close the curtains and turn the TV on or play music.
  • Ensure your cat has a safe, warm area to hide in
  • Feed your cat early in the evening 
  • Make sure litter trays, and water bowls are readily available


  • Plug in an ADAPTIL® diffuser 4-6 weeks before a firework event - find out more here
  • Distract your dog by dog with treats or playing a game with them.
  • Walk them early in the evening before it gets dark
  • Never punish your dog for displaying unwanted behaviour as a result of loud noises
  • Download our helpsheet Preparations for Phobic Events (Fireworks and Thunderstorms) for more advice


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Our Surgery Locations

Morpeth Whorral Bank
Veterinary Hospital

01670 512275

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01665 605215

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01670 812189

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01670 824745

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01670 363607

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Morpeth -
Staithes Lane Branch

01670 516194

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Kirkley Hall - Ponteland

01670 512275

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Seaton Delaval

0191 237 6464

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West Moor

0191 256 6980

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Ask our vets....

Do you have a question about your pets' health and care?

We are here to help

Email us or call us on 01670 512275


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